Customer Testimonials
Wonderful, Richard was amazing, everyone we interacted with was so refreshing. Actually buying a car this time was very enjoyable.
I do not like filling out surveys! But…the staff friendly people especially Ms. Robyn!
Oil Change and Tire Rotation. Very speedy. Customer Service was great. Only issue I had was that after I made it down the road a few miles, I noticed that the tire pressure was not checked or adjusted after the tire rotation. Tire pressure to me is critical due to the fact that I tow a recreational vehicle.
Taylor was such a pleasure to work with! She found me the right car for my family without the hassle! Great inventory and amazing customer service! Ask for Taylor the next time you’re in!
The best out there 10/10 very smart and intelligent women would definitely recommend to everyone to stop by and talk to her !
My sales rep Miss Taylor was amazing. She didn’t give me any pressure. I got what I expected from her. She was very polite. I would recommend her highly for a sales person at Rountree Moore Chevrolet. Ask for her. She is amazing and I thank you so much for your patience with me and for my 2026 Z71 2500. Black with 22” chrome wheels. I absolutely love it. Make sure you ask for Miss Taylor, for the best deal.
Ms. Taylor made my car buying experience so smooth!! Told her my situation, and she helped me get my dream car within minutes!! She showed me how everything works & took her time to explain everything to me. Thank you so much Taylor!! 💕
Taylor is the best! Everyone was professional and made it so easy to purchase. No hassle, no back and forth. I will be back to see Ms. Taylor!
I have always had confidence in Rountree Moore Chevrolet service department. They are courteous and professional.
Service - Great people, great service. Only issue I have is the text system either don't get to the advisor or they just don't respond. Manager takes care of any issues and I appreciate that. Chevy on the other hand needs to get better on fixing known issues, even out of warranty if the vehicle has been seen for the same issue previously.
Sales, TOP KNOTCH, Richard was amazing, perfect personality for us, and we were put with someone who hands down is the best salesman out of all cars I have ever bought.
Finance - Russell was ... Read More DealerRater - Oct 14, 2026
We had to purchase our 2026 Blazer over the phone since we were out of state. Kacey was a pleasure to work with and he was able to get the sale done flawlessly. He even made sure that we got our test drive in when we came to pick up our vehicle and he went over all of the features with us. He was very professional and we would recommend him to anyone who is searching for a vehicle.
Polite. Thorough. No long wait. Good com- munication. They informed me of procedure and any findings I should know about.
It's always nerve-racking when your check engine lights comes on unexpectedly. From the time I pulled up, Eddy Gregory went straight to work and diagnosed the problem. He then explained everything and relieved my fears of any major problems. The issue was fixed by 8:30 Saturday morning. Thanks again!
Kacey made the process smooth, he was super patient with my husband having our kids with him. You will not be disappointed asking for him to help with all your car buying needs. He called 2 days later to check up making sure everything was going well. Super thankful for him.
Melissa (Mel) was fantastic! Answered all my questions & concerns. The finance department was quick and efficient as well. They made purchasing a new car easy and as painless as possible. 10/10 service
Everyone was nice and professional. I was very impressed with my salesperson. Richard made the experience of purchasing the vehicle easy.
I had such a great experience with Rountree Moore Chevrolet! Everyone was so friendly, helpful, and made the whole process way easier than I expected.
I especially have to give a HUGE shoutout to Russell, in Finance. He was absolutely fantastic! He was patient, down-to-earth, and took the time to explain everything and make sure I understood what I was signing. He really went above and beyond and made the finance part of the process feel so easy and stress-free.
I’m so thankful for the whole Rountree Moore team. They truly made me feel welcomed and taken care of ... Read More DealerRater - Sep 30, 2026
Always a great experience! Thankful for the help with my new truck! Will continue to go back!
So helpful and respectful, friendly and caring, no hassle no fussing, made me feel important and heard my opinion and wishes, we will definitely buy from this dealership again.
The dealer took care of that issue promptly and effectively Ms Robyn Sims went above and beyond from start to finish to resolve the problem
The dealer took care of that issue promptly and effectively Ms Robyn Sims went above and beyond from start to finish to resolve the problem
AUGUST 2026, WE WENT IN TO ROUNDTREE CHEVROLET LOOKING FOR A CORVETTE, BUT IT WAS IF MY HUSBAND COULD GET IN AND OUT, WE COULD GET IT, OUR SALESMAN RICHARD CAME OUT HE WAS HELPFUL SO WE BOUGHT IT, LEVI IS THE MAN HE DROVE IT TO OUR HOUSE WITH MY HUSBAND, HAS An ANSWER FOR EVERY QUESTION, HE SPENT OVER AN HOUR EXPLAINING EVERYTHING AND TOLD US TO CALL ANYTIME, HE WOULD HELP
AND ANSWER OUR QUESTIONS, HE IS A VERY PROFESSIONAL AND CARING
PERSON. WOULD RETURN TO ROUNDTREE AND ASK FOR BOTH THESE PEOPLE
WHEN A NEW VECHILE SHOULD ... Read More DealerRater - Sep 14, 2026
Well it started with taking my truck in for a transmission and torque converter (18 silverado) supposed to be under my ext. warranty that was sold to me by the dealer ship when I purchased the truck. The warranty claim was denied because of my tire size. This is the great part, the tires on the truck at time of claim are smaller than the tires on the truck when the dealer sold it to me and per my warranty contract the current tires are to big which means the tires that were on the truck when it was sold to ... Read More DealerRater - Sep 10, 2026
Polite, courteous, polite, professional, and authentic. Attentive to take care of the customer. Outstanding excellent service
Great customer care and the service department did great on the repair on the vehicle.
Kacey is amazing. Very well mannered He went above and beyond to make sure he did everything that I asked.
All was good Thank you dearly Helpful and timing perfect Ride share needed was good
Richard was up front and explained the process as we went through it. He was very helpful and considerate.
I like this dealership. I have purchased multiple vehicles from here. The staff are good.
We had a great experience with Austin. He was friendly and made us feel comfortable in our decision on our purchase. We definitely recommend him. My husband also went back and had another associate help him set up features in the vehicle he said the gentlemen was very friendly and helpful.
Respectful the dealership was perfect courteous respectful and Jonathan is amazing at helping customers. Thank you very much for your service.
Kacey went above and beyond along with Jayce to make our deal happen. Smooth and stress free.
A pleasure once again dealing with Lee Folsom and will continue to do so great salesman
Connor and Roundtree Moore team were great to do business with. They were very transparent and made the transaction easy.
It is the only place I will take my truck to for service. Best place to get a new truck
Professional and personal Staff is knowledgeable services and attentive to defective parts. Timely, courteous, and fair
Always courteous and professional. The dealership met all my expectations. They work to give me the best possible price for the job.
This dealership has been awesome taking care of us. They make trading and getting services easy. All of the staff we have dealt with are great!
Absolutely amazing service and sales. These people go the extra mile to make you happy as a customer.
good and fair service. Even after misunderstanding, the manaegr resolved it in everones best interests. Good place to do business.
The service department was friendly and got me in and out quickly. Good service overall
They took really great care of us especially since we was in a jam in a different state on vacation
Very laid back dealer but not lazy. Gave me the info I needed. Good price on trade. Carl was great!
It was a pleasure doing my business with carl ,russ and the team that made this deal happen thank you. Thanks , The Knowles Family
Robert helped me . He was professional and helpful. Took care of everything and gave timely responses.
Wonderful Experience! We drove four hours to look at a car, and Connor was incredibly helpful, attentive, and took the time to answer all of our questions. Every employee we met was friendly, welcoming, and made the experience even better. We truly appreciated the excellent customer service!
Great experience while purchasing my truck at this dealership. Only complaint would be the wait for financing person to be available, otherwise would have been quick and great experience throughout the whole process.
We had an excellent experience overall with our vehicle purchase. Lee was great at showing us our options & Jayce was wonderful in the financial area of things! This is my third vehicle purchase there and I will be back the next time I need one 🙂
Dylan was an honest and trustworthy sales person. I am very pleased with Dylan's services and professionalism. I can recommend Dylan to my co-workers.
Lee was great to work with. Answered questions via text and email prompt and with attention to the details.
An authorized dealer they can do all the work needed. Will work with your warranty people.
Very pleased with my purchase of a new Tahoe. The trade in value was fair and the new vehicle price was as well. Pleasant, no pressure approach from everyone I interacted with.
I am writing to express my gratitude and commendation for the exceptional service recently provided by one of your team members, Eddie, during the repair of my truck.
From the moment my vehicle entered the service bay, Eddie demonstrated professionalism and meticulous attention to every detail. What truly distinguished his service was his expert management of my warranty claim with Car Shield. Navigating the often challenging processes associated with third-party warranty providers can be stressful for customers. However, Eddie took complete ownership of this intricate situation.
He coordinated all necessary communications, advocated on my behalf with Car Shield, and ensured ... Read More DealerRater - Jul 20, 2026
Excellent service and knowledge. They are always very thorough and let you know ahead of time what the vehicle needs.
Wonderful experience. Highly recommend anyone looking for a new vehicle to go there. Salesman Randall had great customer service skills and the finance dept gave us a great deal. 10/10
Was treated like family. All employees that we've met and worked with was helpful and made sure we're happy.
Robyn was absolutely great. She kept me Informed and took care of everything. I will be back for future use
Carl was a very professional salesman. He was knowledgeable about the Tahoe and the services from GM. The dealership was friendly and outgoing but not pushy. They let me take my time to figure out everything too. All the different managers were involved and introduced themselves to us for future needs. I really enjoyed the buying process, and got a good deal.
I love customer service It is great and I didn't have to wait very long to provide service for me.
Richard is the best salesman ever. I will only buy from him in the future and will send friends and family his way for sure.
Best dealership in town Always keep you informed and ready to help,with anything that you want
I had a great experience purchasing my 2026 Traverse. Randall Hewett was very helpful and will recommend others go see him.
Fast ,efficient ,and knowledgeable. Great experience Always a great experience with Johnathan and his team. Will continue to work with him.
This dealership is very misleading. Took my car in for AC repair and was told it would be $950 to repair. They then called the next day after repairing the AC and said to get it working it would be $5,200.00 because an actuator door is broken.
It was the easiest car I ever bought. I love my new truck. I would do it again today.
we are a mother and a daughter and did our research for many trucks around our local Tallahassee area , Chevy, Ford, Dodge, Nissan, a lot of back-and-forth reviews on each one each model year. Couldn’t trust nothing recall Roundtree a young lady Taylor answered the phone. She didn’t give us no fluff didn’t push us. We kinda knew what we were looking at and helped us all through the process we will go back to Rountree again from the Tallahassee area.
The best service I have ever received at a dealership! I was free and treated so well! So thankful that I have found my new home for service!
Not at this time The same problem as when I bought it there the problem still exists
Stopped in on Friday to get an oil change. Handed the guy our coupon and he said they were told not to honor the coupon. Annoyed, I left. The next morning my boyfriend took my car in for the oil change special but didn't give him the coupon (he was afraid of the same thing happening). The receipt shows we were charged $70. Do better. Y'all suck.
Got there early, but had an appointment. He jumped on my request for service immediately. We discussed the trans fluid change coming up next visit. Help me save with your mail in coupons
They were outstanding with my service needs as this was my first experience with this dealership.
Taylor was amazing. Got me in very quickly found exactly the truck I was looking for
Robyn was super and as always the work performed by Javy was great. Super communication!
They're pretty fast, reliable and reasonable and price for an oil change.Thank you
Michael was awesome. Very polite and knowledgeable. He wore an invisible hat that said “how can I be of service to you “.
Very courteous and helpful . Helped me to my car. I have difficulty walking without help
They were kind to me even though my credit was kinda bad they self helped me out
AC broke, it was under warranty. They put me in a car for work and called when it was done. Flawless
Lee is very attenative and friendly, he didn't forget the different things we talked about and addressed them all
Everyone was professional and kept me informed on my car repair it was a little wait to get the part but I was furnished with a rental car so I was ok
Great customer service upon arrival , good details of what I wanted and great explanation of what has not done upon return
Simple oil change I went to have may 5k mile oil change I went to have may 5k mile oil change. John was great!
Great experience staff very helpful and friendly Wouldn't go to any other dealership Very fast and efficient
The environment was pleasant and the staff was friendly, Carl took the time to understand what I was looking for,
Robyn was wonderful! She kept me in the loop as to what was happening, she called me when the work was finished. She's very knowledgeable and helpful.
We were 10 hours away from home and 2 hours away from our vacation destination when our transmission went out. They all were so wonderful and helped with everything we needed. We are so appreciative of them!
They are very helpful and polite Jonathan is a service advisor I feel like when he tells me something I can trust what he says
They did a good job with the oil change I was very satisfied with the work that was done
Awesome very personable went above standard to help make my deal This dealership makes me feel like I am a best friend visiting
Friendly thorough respectful helpful knowledgeable courteous, willing to go the extra mile to be sure I was completely satisfied
Everyone was very helpful and professional. Especially John for doing everything he could to get us back on the road for our vacation. Thank you
Helpful sales people and work with us on everything. Wonderful experience! Thank you so much.
We came down from Chipley Florida to get a better deal and the truck that we seen online talk to the salesman told him that we was coming down the next morning to purchase this vehicle once we got there that morning they said that it was sold that night. OK they showed us other trucks and purchase a Dodge ram after two weeks later the lifters was messed up. Call the salesman back and try to talk to him by several other things that was going on. He had a very nasty attitude at this time. The truck was ... Read More Yelp - May 23, 2026
Robyn was professional, courteous and kept me informed in a timely manner. I would gladly request her again.
Roundtree Moore was excellent to work with for the purchase of my 2026 Equinox. They went above and beyond to make sure the deal fit my needs and provided exceptional customer service every step of the way. I would recommend them to anyone looking for a new vehicle, and would come back again!
We received special and excellent service; they helped us at every moment, We left very pleased.
Passing through Lake City on vacation staying in a hotel around the corner, we needed our first oil change on our 2026 Suburban, very convenient that Roundtree was so close and could take us in for a 9 AM service. I found that the staff and service adviser were very friendly and I was in and out in about 1-1/2 hours.
Always a pleasure doing business at Rountree Moore Chevrolet the have a pretty awesome team that are more than willing to help someone get into the vehicle of there dreams.
Dylan was very helpful and easy to work with making the transaction easy. We also interacted with Landon and Russell. Great teamwork.
Always a great experience, been back several times for trucks, beats all other local Dealers
